Fix library
Every diagnostic page follows the same safety-first structure: check first, identify what is likely wrong, try only safe steps, and stop before a guess becomes risky.
Wi-Fi & Network
8 diagnostic pages
Wi-Fi dead spots
Find the first checks, likely causes, and safe fixes for rooms where Wi-Fi drops or disappears.
Open diagnosticWi-Fi slow in one room
Work out why one room is slow while the rest of the home network seems fine.
Open diagnosticRouter keeps dropping devices
Diagnose repeated Wi-Fi disconnects across phones, laptops, smart devices, and other home gear.
Open diagnosticMesh node won't connect
Get a mesh satellite or node back online without turning the network into a guessing game.
Open diagnosticDevice keeps changing IP address
Stabilize a printer, camera, NAS, or smart-home device that keeps getting a new local address.
Open diagnosticRouter changed IP addresses
Recover printers, shares, NAS, and smart-home devices after a router changes the home address range.
Open diagnosticInternet works on phone but not laptop
Separate laptop Wi-Fi, VPN, DNS, browser, and work-management problems when other devices are online.
Open diagnosticVPN breaks local network access
Check why printers, NAS shares, cameras, or router pages disappear when a VPN is connected.
Open diagnosticDocks & Monitors
7 diagnostic pages
USB-C dock monitor not detected
Find the safe first checks when a monitor connected through a USB-C dock stays blank.
Open diagnosticUSB-C dock not charging laptop
Check power delivery basics before replacing a dock, laptop charger, or cable.
Open diagnosticDual monitors not working
Plan the first safe checks when a dock or laptop will only drive one external display.
Open diagnosticMonitor refresh rate wrong
Fix a monitor stuck at the wrong refresh rate without chasing unsafe cable or adapter guesses.
Open diagnosticUSB-C cable not working
Tell whether a USB-C cable is the wrong type for charging, display, data, or docking.
Open diagnosticHDMI monitor flickers through dock
Check cable, refresh rate, dock power, and bandwidth limits when a docked monitor flickers.
Open diagnosticLaptop closed and monitor goes black
Check clamshell mode, power settings, charger state, and dock behavior when closing a laptop turns off the monitor.
Open diagnosticDevices & Setup
6 diagnostic pages
Bluetooth device won't pair
Reset the pairing path for headphones, keyboards, speakers, and controllers without wiping everything first.
Open diagnosticSmart plug won't connect
Get a smart plug onto the right Wi-Fi network without weakening the whole home setup.
Open diagnosticPrinter not found on network
Recover a missing network printer without reinstalling everything first.
Open diagnosticWebcam not detected
Work through camera permissions, cables, apps, and drivers before replacing a webcam.
Open diagnosticSmart-home device offline after power outage
Bring smart plugs, bulbs, cameras, and hubs back carefully after a power cut without resetting the whole home.
Open diagnosticPrinter says offline but connected
Check printer status, IP address, queue state, and network path before reinstalling everything.
Open diagnosticBackups & Storage
6 diagnostic pages
Windows network share not accessible
Safely check Windows share access, credentials, discovery, and network location.
Open diagnosticBackup failed overnight
Triage failed home backups before deleting jobs, drives, or old versions.
Open diagnosticExternal backup drive not detected
Check cable, power, ports, disk health, and backup safety before reformatting a missing drive.
Open diagnosticNAS not showing on network
Find a home NAS on the network without turning the whole site into NAS-specific advice.
Open diagnosticCloud backup stuck syncing
Check account, bandwidth, excluded files, sleep settings, and local backup coverage before trusting a stalled cloud backup.
Open diagnosticBackup drive full
Free backup space safely using retention settings instead of deleting files from the backup set by hand.
Open diagnosticPower & UPS
3 diagnostic pages
UPS runtime too low
Estimate why a UPS does not last as long as expected and decide what to unplug first.
Open diagnosticUPS beeping after outage
Check load, battery health, outlet power, and alarm meaning when a UPS keeps beeping after power returns.
Open diagnosticRouter power cycles randomly
Check power adapter, heat, outlet, UPS, and device load when a router restarts by itself.
Open diagnostic